Shipping Protection
For added peace of mind, we offer optional Shipping Protection for your order.
What Does Shipping Protection Cover?
- Loss: If your package is lost during transit.
- Theft: If your package is stolen during delivery.
- Damage: If your package arrives damaged due to shipping.
What is Not Covered:
- Items that were not properly packaged
- Acts of God (e.g., natural disasters)
- Shipping delays
- Pre-existing conditions of the item
How to File a Claim:
- Contact Us: If you believe your order qualifies for a shipping protection claim, please contact us within 7 days of the estimated delivery date.
- Provide Information: Be prepared to provide your order number, tracking information, and clear evidence of the loss or damage (photos or videos).
- Review and Processing: We will review your claim and process it accordingly.
Cost of Shipping Protection:
Shipping Protection is available for purchase during the checkout process. The cost of Shipping Protection will be automatically calculated based on your order value.
Important Notes:
- Shipping protection is an optional service. You are not required to purchase it.
- This policy is subject to change without prior notice.
By purchasing Shipping Protection, you agree to the terms and conditions outlined above.
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