Shipping Protection

For added peace of mind, we offer optional Shipping Protection for your order.

What Does Shipping Protection Cover?

  • Loss: If your package is lost during transit.
  • Theft: If your package is stolen during delivery.
  • Damage: If your package arrives damaged due to shipping.

What is Not Covered:

  • Items that were not properly packaged
  • Acts of God (e.g., natural disasters)
  • Shipping delays
  • Pre-existing conditions of the item

How to File a Claim:

  1. Contact Us: If you believe your order qualifies for a shipping protection claim, please contact us within 7 days of the estimated delivery date.
  2. Provide Information: Be prepared to provide your order number, tracking information, and clear evidence of the loss or damage (photos or videos).
  3. Review and Processing: We will review your claim and process it accordingly.

Cost of Shipping Protection:

Shipping Protection is available for purchase during the checkout process. The cost of Shipping Protection will be automatically calculated based on your order value.

Important Notes:

  • Shipping protection is an optional service. You are not required to purchase it.
  • This policy is subject to change without prior notice.

By purchasing Shipping Protection, you agree to the terms and conditions outlined above.

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